> For the complete documentation index, see [llms.txt](https://wiki.dieagenturverwaltung.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://wiki.dieagenturverwaltung.de/die-agenturverwaltung-en/projektverwaltung-1/untitled/etats-and-projekte.md).

# Customer accounts & jobs

In the tab "Etats & Projekte" in a customer record you will find an overview of all customer accounts and jobs for that customer. 

![](/files/44083a1b2df73f2cec6b87efa31b0e37d0c93c22)

In this overview you can see from the last column "Status" whether a job is currently under- or over-delivered. 

The **colored bar** indicates the ratio of booked to budgeted efforts (alternatively: revenue). The **two circles** show the already booked share of agency services (circle with purple fill) and external services (circle with pink fill). If you hover the cursor over a circle, the remaining budgets are shown to you in percent.

Via the three toggle buttons left of the status display you can change the calculation basis of the status indicators:

* Budget metric: selection of whether the calculated or planned budget (=selection "Budget") or the possibly higher realized revenue (=selection "Budget or Revenue") should mandatorily be used as the calculation basis
* External service metric: selection of whether the supplier costs to be paid (=selection "Purchase value") or the amount a customer pays for the services (=selection "Sales value") should be used as the calculation basis
* Agency service metric: selection of whether the hourly rates from the customer account price list (=selection "customer account price list") or the internal costs stored on the users in the settings (=selection "internal employee costs") should be used as the calculation basis

A change of the toggle buttons immediately affects indicators in the status column.

With a **click on a row** you enter the detailed report of a job with **more extensive evaluation options**. 


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