> For the complete documentation index, see [llms.txt](https://wiki.dieagenturverwaltung.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://wiki.dieagenturverwaltung.de/die-agenturverwaltung-en/einstellungen-1/integrationen/dns-einstellungen.md).

# DNS settings

So that the Agenturverwaltung can send emails on behalf of users of the system (e.g. for sending invoice documents), two entries - a CNAME and a TXT entry - must be made on your company DNS server. The required values for the entries can be found on the DNS settings page under "Settings > Account Management > DNS Settings".

A domain must first be stored there. Please enter only the part after the @! (Example: Your domain is [www.mycompany.com](http://www.mycompany.com) and you send emails via <employeex@mycompany.com> You should enter only mycompany.com as the domain in the Agenturverwaltung.)

Please contact our support once the domain is entered. We will then add the CNAME and TXT entries.&#x20;

**Without these entries, no emails can be sent from your domain via the Agenturverwaltung.**

It's best if the colleagues from IT look at this page; they will probably know what to do.

**After changing DNS entries, it can take 48 hours for them to be updated worldwide.**

**When your IT is finished, you must contact our support one last time so that we can validate the entries, otherwise sending will not work. After this step both items should be green in the view.**&#x20;

{% embed url="<https://youtu.be/GTtTt15O7Lg>" %}

#### Trouble-Shooting

If you have created or edited a DNS record, it can take up to 24 hours for this change to propagate through the global network of DNS servers.

You can check the status of your **SPF record**here:

{% embed url="<https://mxtoolbox.com/spf.aspx>" %}

A DKIM lookup can also be done here. Just enter your email domain and select DKIM lookup:

{% embed url="<https://mxtoolbox.com/SuperTool.aspx>" %}

Help with setting up DNS entries at host IONOS:

{% embed url="<https://www.ionos.com/help/domains/connecting-a-domain-with-an-external-website/connecting-your-domain-with-mailjet/>" %}

{% hint style="info" %}
If you have difficulties, contact customer service:\
**<info@dieagenturverwaltung.de>**
{% endhint %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://wiki.dieagenturverwaltung.de/die-agenturverwaltung-en/einstellungen-1/integrationen/dns-einstellungen.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.